Psychological Safety and the Science of Trust
BUILD AND MAINTAIN A SAFE WORKPLACE CULTURE
How do you create a workplace culture characterized by authenticity and psychological safety? Is it possible to build and maintain a culture where feedback is given gracefully and truthfully and received non-defensively, where deep respect is the norm, and where creativity, open discussion (including disagreements!) and collaboration are deeply embedded in the culture?
Here we’ll explore the building blocks of psychological safety, including feedback skills, trust, how to manage the power differential, the ins and outs of healthy conflict, the brain science behind why and how we work so hard to keep ourselves “safe*” in social/work settings and more. This workshop focuses on the practical expression of psychological safety in the workplace, complete with plenty of personal insights, sustainable personal action plans, and group commitments.
What tends to get in the way of creativity, collaboration, and engagement? Science tells us that the brain interprets everything as either a threat or a reward. As part of this workshop, we’ll dig into the SCARF model, which describes five domains of social experience (Status, Certainty, Autonomy, Relatedness and Fairness) that activate a threat or reward experience and learn how leaders and team members can use the model as a roadmap to foster a proactive, collaborative, engaged workforce.