OUR APPROACH
How we do what we do.
(And why people keep coming back.)
Basically, we help organizations rock.
High workplace morale and employee engagement aren’t just "feel good" ideas; they’re crucial to your organization’s ability to sustain high productivity, employee retention, excellent customer service, and a positive workplace environment. With relevance, clarity, and creativity, we work with you to help your people and your organization reach their full potential.
“But NCI,” you’re thinking. “How do you achieve all this?”
We're glad you asked.
1. We think systemically.
Organizations are a lot like families. And like families, they operate best when issues are addressed directly and honestly. Oftentimes the problems that show up serve to point the way toward deeper, bigger bang-for-the-buck opportunities for permanent growth and change. In other words, dealing with the problem isn't actually dealing with The Problem, and so you inevitably continue dealing with crises without ever actually getting to their root causes.
Through this systemic focus, we are able to assess situations collaboratively and creatively, unveiling the true cause of the issues you've been dealing with and leading you to more permanent and positive change.
2. We believe that leaders are key to a healthy organization.
80% of exiting employees admit that they aren't quitting their jobs, they’re quitting their bosses. Leadership development isn’t optional. In fact, giving leaders the skills they need to effectively manage others is one of the most important things you can do for your organization. It's about your people, your culture, and your bottom line.
3. We focus on practical skills.
We don’t spend a lot of time on “Wouldn’t that be fantastic!” theoretically-oriented philosophy. Our focus is on practical, skill-based, results-oriented strategies that have proven over the past 25 years to help organizations achieve excellence in areas such as employee engagement, communication, decision-making, morale, accountability, team building, effective and enjoyable meetings, workplace culture, and much more.
4. We see equity as both a moral and organizational imperative.
We recognize that workplaces, as microcosms of the larger society, are being challenged to overcome inequities based on race, class, sex, gender, and more, and that these biases, both conscious and unconscious, are powerful drivers of unequal and harmful outcomes for individuals and groups.
Nash Consulting supports the work being undertaken to dismantle institutional inequities, and we affirm that intentional actions toward equity are vital for the well-being of our citizens, our country, and individual workplaces.
5. We prioritize relationships and Emotional IQ.
Caring for your people is essential for high performance, because morale ultimately impacts organizational success. We believe that successful leaders and teams operate with empathy and intention, keeping healthy relationships at the forefront of work.
Without the ability to build relationships based on trust and respect, employees and managers will struggle to make good use of the “hard skills” they have. We place an emphasis on helping people develop adaptive skills, such as receiving feedback non-defensively, listening so that others actually feel heard, practicing true empathy, conflict management, and coaching and mentoring with clarity and compassion. We firmly believe that it’s not just about what we know – it’s about how we show up and the impact we have on others.
6. We’re into sustainability, not ‘flavor-of-the-year.’
Everything we do is targeted towards helping your hard work pay off – permanently. Sustainability is a process, not a landing pad, and it is absolutely essential if you want to avoid flavor-of-the-year syndrome, which cultivates cynicism and resistance to any new (and actually helpful) initiatives.
Our commitment to long-lasting change is woven into the foundation of our work. Clients commit to detailed, collaboratively created sustainability plans and learn behaviors related to sponsorship, follow-through, commitment, and accountability.
7. If we’re being honest, we’re just really good at this.
With 25 years under our belt and over 100 years of experience across our consultants, our methods have been proven time and time again. Our carefully-vetted team includes only highly talented and skilled consultants who provide you with gold standard assistance as you reach your desired outcomes.
“Wow,” you’re thinking. “This all sounds amazing.”
You're right. It does.
You should totally reach out.