THE MANAGEMENT BLOG
The Art & Science of Giving Feedback
It’s important to keep in mind that when we give someone corrective or critical feedback, it will likely trigger a "fear response" in that person. Here’s how to mitigate that defensiveness.
Building Trust & Respect Through Non-Defensiveness
Feeling defensive is human. It’s a manifestation of a fear response that takes place in our amygdala fear and triggers our “fight, flight, or freeze” instincts.