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WORKPLACE FEEDBACK AND COACHING

Managers provide feedback in hopes of getting employees to do more of what's working and less of what's not. But let's be honest: that doesn't always happen. Efforts to provide feedback, even if well-intentioned, can easily backfire and cause hurt, confusion, and apathy among employees. This workshop equips managers with techniques that maximize the effectiveness of workplace feedback and coaching. 

Skills and Learnings:  

• Explore the ways accountability builds and maintains morale

• Discuss the manager's role as mentor and coach 

• Practice the art of giving feedback in a way that communicates clearly and keeps you connected relationally 

• Learn how to have that second and third conversation, when the first one doesn’t do the trick 

• Master the art of building relationship while giving challenging feedback 

• Learn the ten tools for coaching employees toward improved outcomes 

• Practice performance management skills for coaching employees toward success